The Reserve Bank of India (RBI) has launched Survey on Retail Payment Habits of Individuals (SRPHi). The Survey will capture payment habits of individuals in cities of Delhi, Mumbai, Kolkata, Chennai, Bengaluru and Guwahati.
Sigma Research & Consulting Pvt Ltd has been engaged by RBI to conduct the fieldwork of the survey. Around 6000 individuals from various socio-economic backgrounds across six cities would be covered under the survey.
The survey seeks qualitative responses from individuals on their payment habits. The findings of the survey will provide insights into awareness and usage habits of digital payment products.
Those not approached by the agency can also participate in the survey by sending their responses in a prescribed format available on the RBI’swebsite.